In the last few years, the internet has become much more important for business owners, with more and more customers turning to search engines and social media to provide them with information about products, services, and businesses. Part of the potential information customers are paying closer attention to these days are online reviews and a business's overall reputation online. These reviews may be found on Google, Yelp, Facebook or a variety of other websites your potential customers frequent.
So what exactly can you do to ensure you have the best reviews and reputation possible? Recently, various “customer interaction platforms” such as Pozative and Podium have begun to sprout and grow. These customer interaction platforms allow business owners to track, manage and take part in their online reputation. But which platform is right for you and your business?
When trying to interact with customers of your business, sometimes it may be nice to send a bulk message to all of them. Whether you are having a sale, an event or some other promotion, Pozative allows you to create custom messages for any occasion and easily send the message to one, or all of your customers with the click of a button. With other customer interaction platforms, you must manually send each message, consuming time you could be focusing on actually running your business!
Unlike other customer interaction platforms like Podium, Pozative offers a free, basic version. With the free version, your business can send up to 50 review invites, send bulk messages, bulk import customers and build your reviews on Google, Facebook, and Yelp. When you see how beneficial Pozative is for your business and online reputation you can easily upgrade to our Premium version to receive unlimited review invites, unlimited business locations, unlimited staff members and even integrate with your CRM!
Interested in improving your business’s online reputation and reviews? Get started with Pozative for FREE with our basic version!